FAQ

Frequently Asked Questions

How do I use a Bitcoin ATM?

Simply follow the on-screen instructions, verify your phone number, insert cash or connect your wallet, and complete the transaction. The process typically takes 5-15 minutes.

What do I need to bring?

For purchases: Valid ID and cash. For sales: Valid ID and access to your Bitcoin wallet (mobile app or paper wallet).

What if my transaction fails?

Contact our support team immediately. We will investigate and resolve the issue within 24 hours.